If I buy my Epic Season Pass online, when can I expect to receive it?
Congrats on your new pass! For first-time Epic Season Pass holders, your pass will be mailed to you 7-14 business days from the time your photo upload is accepted. You may also have your photo taken and pass printed in person at a season pass office at any Vail Resorts owned and operated resort. The release of liability must be completed for your Season Pass to be active.
For a complete list of Epic Pass FAQs, visit their
Help Center.
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How do I receive my winter season pass?
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Which 2023.24 Epic Season Pass products provide access to skiing and riding at the Resorts of the Canadian Rockies?
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How are Winter Season Pass age categories and pass types defined?
For reference, all ages are calculated as of December 31st of the current winter season. Age calculation example: if your child is 12 at the time of pass purchase but turns 13 before December 31st of the current winter season, they will be eligible ...
What is the refund policy regarding Summer Season Passes?
There will be NO REFUNDS on Summer Mountain Biking Season Passes unless the refund option was purchased at the time of pass purchase. Refunds will only be considered due to medical conditions, supported by a doctor’s certificate, OR a transfer of ...
If I purchased an Epic Season Pass product and would like to upgrade my season pass, will I be allowed to change products?
Yes, if you decide to upgrade your Epic Season Pass product, while passes are still on sale, you can. You will pay the current Epic Pass price at the time of upgrade. To upgrade, please call Customer Service at +1-970-754-0005 For a complete list of ...