What is the refund policy regarding pre-season Winter Season Passes?
Season Passes will be eligible for a refund, without refund option purchase or documentation required, for pass holders who have submitted a request prior to the first day of the applicable Resort operating. In the case of multi-resort Season Passes (Super Passes and RCR Rockies Season Passes) this would be the first Resort to begin operations. The refund will be subject to a 9% refund option fee if this was not selected at time of pass purchase. For those who didn’t purchase the refund option, requests received after the season start date will not be considered - there will be no exceptions.
Refund Option:
The Refund Option is 9% of the Membership/Season Pass price plus GST. For example, if the cost if your pass is $1500.00 then the cost of the option will be $135.00 + GST.
The refund option purchased for your Season Pass is non-refundable and all Season Passes are non-transferable to future seasons. If you have multiple single passes, you will need to purchase the refund option for every pass you would like covered.
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